Our FAQs
Who are The Little Carpet Company?
The Little Carpet Company is an independent, family owned, local flooring shop, based in Mapperley, Nottingham.
Car parking is available, behind our shop.
​
Our opening hours are:
Mon - Sat 9.30am - 5pm
We have over 25 years of flooring industry experience and our aim is to be the NO. 1 choice for quality carpets, vinyl and hard flooring in the Nottinghamshire area.
​
Quotes and payment
We aim to give you a rough estimate in store, based on any information and measurements you can provide us. Once we have exact measurements this could change slightly. All our quotes aim to be accurate and clear, the total price quoted includes the breakdown of:
All flooring
Underlay
Materials
Accessories
Fitting and labour
Your quote is applicable for 14 days.​
​
Payment is required once you have agreed your quote/invoice. We need to take payment in order to order your flooring and book your fitting date. If your fitting date is longer than 10 days we can arrange a 50% deposit at the time of booking and the balance is payable the day before the fitting date at the latest.
We accept:
Cash
Cheques
Bank Transfer
Debit cards
Can you uplift my carpet or help move furniture?
To help things go even more smoothly and ensure the fitting of your new floor is "hassle free" we are able to offer additional service for a small fee.
OLD FLOORING
To remove and dispose of your old flooring (price per room)
ROOM CLEARANCE
To assist with moving heavy items (per room)
PLANE DOORS
Includes rehanging doors (standard doors)
POA for bespoke or solid wood floors
MATS/RUNNERS/PROTECTORS
We are able to have any leftover pieces of your carpet made into mats/rugs etc by having them bound (per metre)
DELIVERY CHARGE
If you purchase a product from us but decide to have it fitted yourself, a ££ delivery charges within a 10 mile area of your local store.
Samples and home measures
We offer a completely free sample service and encourage customers to take samples so you can be sure about your choice and test colours in your own home. It is always important to look at your samples in the daylight in your room and in the evening with your lighting on.
We can arrange a free, no obligation visit to your home which will mean we can give you a firm quote for your flooring. This will also allow us to plan on how we could best fit your flooring and provide advice where necessary. Should you wish to go ahead, you can place your order with us, in your home, where we will arrange a convenient fitting date and take your payment.
​
​